Privacy policy
PRIVACY POLICY
Last updated: September 6, 2026
R G Enterprises, Inc. d/b/a ZEVcentric (“ZEVcentric,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors.
This Privacy Policy explains the types of personal information we may collect, how we use and disclose it, and the choices that may be available to you.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Contact information, including name, email address, telephone number, billing address, and shipping address.
- Order and transaction information, including products purchased, order history, payment status, shipping information, returns, and customer-service communications.
- Vehicle and service information, including vehicle year, make, model, trim, modifications, fitment information, service history, and information you voluntarily provide when requesting technical or installation assistance.
- Payment information. Payments may be processed by Shopify or other payment providers. ZEVcentric does not necessarily receive or retain complete payment-card numbers.
- Account information, when customer-account functionality is used.
- Website and device information, which may include IP address, browser or device information, pages visited, referring pages, interactions with the website, cookies, and similar technologies.
- Marketing information, including communication preferences and interactions with marketing emails or campaigns.
2. How We Collect Information
We may receive information:
- Directly from you
- Automatically when you use our website
- Through Shopify and our ecommerce systems
- From payment, shipping, and fulfillment providers
- From applications and service providers that support our business
- From social-media or advertising services when you interact with those services
- From other sources where permitted by law
3. How We Use Information
We may use personal information to:
- Process and fulfill purchases
- Provide shipping, returns, and warranty assistance
- Schedule and perform services
- Respond to customer-service and technical inquiries
- Maintain customer accounts and transaction records
- Prevent fraud and protect our website and business
- Improve products, services, and website functionality
- Measure website and marketing performance
- Send transactional communications
- Send marketing communications where permitted and in accordance with your preferences
- Comply with legal, tax, accounting, and regulatory obligations
- Establish, exercise, or defend legal rights
4. How We Disclose Information
We may disclose information as reasonably necessary to service providers and business partners that help us operate our business, including:
- Shopify and ecommerce providers
- Payment processors
- Shipping and freight carriers
- Manufacturers, distributors, and fulfillment partners
- Website hosting and technology providers
- Email, marketing, and analytics providers
- Customer-service and business software providers
- Professional advisers such as accountants, attorneys, and insurers
- Government authorities or other parties when required by law
These providers may process information under their own applicable terms and privacy practices.
We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, or other business transaction.
5. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, maintain shopping carts, measure website activity, prevent fraud, and support advertising or marketing functions.
Your browser and Shopify's available privacy controls may allow you to manage certain cookies or privacy preferences. Disabling necessary cookies may cause some website or checkout functionality to stop working correctly.
6. Advertising, Sale, or Sharing of Personal Information
We do not sell personal information for money in the ordinary meaning of the word “sell.”
Certain advertising, analytics, or ecommerce technologies may involve disclosures that are treated as a “sale” or “sharing” under some privacy laws even when no money is exchanged.
Where applicable law provides an opt-out right, we will honor applicable privacy choices and legally recognized opt-out mechanisms that our systems are required to support.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining business and tax records, providing warranty or service support, preventing fraud, resolving disputes, and complying with legal obligations.
Retention periods vary depending on the type of information and the reason it was collected.
8. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle.
No method of internet transmission or electronic storage can be guaranteed to be completely secure, and we therefore cannot promise absolute security.
9. Your Privacy Choices
You may unsubscribe from promotional email by using the unsubscribe mechanism included in marketing messages.
Depending on where you live and the laws that apply, you may have rights concerning access to, correction of, deletion of, or information about the use or disclosure of your personal information, as well as rights to opt out of certain uses or disclosures.
To submit a privacy request, contact zevcentric@gmail.com and identify the request as a Privacy Request.
We may need to verify your identity before fulfilling certain requests. Some information may be retained where permitted or required by law, including transaction, tax, warranty, fraud-prevention, and legal records.
10. California Privacy Rights
Where the California Consumer Privacy Act, as amended, applies to ZEVcentric and to your personal information, California residents may have rights to:
- Request information about personal information collected about them
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Opt out of certain sale or sharing of personal information
- Limit certain uses of sensitive personal information where applicable
- Exercise applicable privacy rights without unlawful discrimination
California privacy requests may be sent to zevcentric@gmail.com.
Additional request methods or privacy-choice mechanisms will be provided where required by applicable law.
11. Global Privacy Control and Similar Signals
Where required by applicable law and supported by our systems, ZEVcentric will recognize legally required browser-based opt-out preference signals, such as Global Privacy Control.
12. Children's Privacy
Our products and services are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through this website.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies and terms.
ZEVcentric is not responsible for the privacy, security, or business practices of independent third parties.
14. International Visitors
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Privacy and data-protection laws may differ from those in your country of residence.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, technology, service providers, or legal requirements.
The “Last updated” date above identifies the latest revision.
16. Contact Us
R G Enterprises, Inc. d/b/a ZEVcentric
43293 Osgood Rd.
Fremont, CA 94539
United States
Phone: 510-683-0000
Email: zevcentric@gmail.com